Public Grievance Redressal Bill, 2015

Bihar Assembly has passed the Bihar Public Grievance Redressal Bill 2015. It was passed by a voice vote. This bill seeks to empower people of state and provide legal rights to them for redressal of their complaints within a time frame.
Key provisions of the Bill 2015:

• Duty-bound binding rules on the government servants to dispose grievances of the people in a time bound manner.


• Failure to do so it time will amount to misconduct for which errant officials could be dismissed from the service.


• Powers in this regard is case on the Public Grievance Redressal Officer and the 1st and 2nd Appellate Authorities to deal with delayed grievances cases.


• In case of on failure to hear and redress grievances, penalty ranging from 500 to 5,000 rupees will be imposed on the government servants.

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Public Grievance Redressal Bill, 2015