24th December is being observed as National Consumer Day in India,On this day the Consumer Protection Act, 1986 had received the assent of the President. The enactment of this Act was considered as a historic milestone in the consumer movement in the country. This Act aims to provide consumers with effective safeguards against different types of exploitation such as defective goods, unsatisfactory services and unfair trade practices. This day provides an opportunity for individuals to highlight the importance of the consumer movement and the need to make every consumer more aware of their rights & responsibilities. It should be also noted that the World Consumer Rights Day is observed on 15 March every year.
Some facts about Consumer Protection:
In the Act, 1986 It provides consumers with speedy or inexpensive redressal grievances mechanism & specific relief or award of compensation. It recognizes 6 of the 8 rights of the consumer as provided in the UN charter.
It envisages following rights of consumers:
(i) Right to Protection.
(ii) Right of Information.
(iii) Right of Choice.
(iv) Right of Hearing.
(v) Right of Redressal
(vi) Right of Education.
National Consumer Day
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