Friday, 25 March 2016

Union Consumer Affairs Ministry releases self-regulation Code of ethical business conduct for industry

The Union Consumer Affairs Ministry has released self-regulation Code of ethical business conduct to be adopted by the Industry on providing best products & services. In this regard, Memoranda of Understanding (MoU) was inked between Department of Consumer Affairs and the industry bodies related to self-regulated code of fair business.


The code contains provision of trustworthy products & services for the consumers, comply with the competition and anti trust laws and respond to consumer complaints promptly.


It covers 6 broad principles to be adopted by the industry viz (i) safety of products & services, (ii) building sustainable supply chains, (iii) marketing products ethically, (iv) non indulgence in unfair trade practices, (v) complying with competition and anti trust laws, (vi) prompt response to consumer complaints.


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Union Consumer Affairs Ministry releases self-regulation Code of ethical business conduct for industry

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